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love people?! so do we :)
use the form below to apply to join our team. feel free to send in your resume even if you don't see your position listed. 

customer success manager

The CSM's key objective will be to build impactful relationships with new and existing customers to understand their needs, and ensure they have the best experience possible. 

The ideal candidate is a relationship builder with a genuine passion for people. The candidate should be a proactive problem solver with impressive communication and presentation abilities.

In this role you can expect to

  • Greet & engage with customers in a professional & enthusiastic manner.

  • Help identify and build great customer success practices that will scale across a growing team

  • Work closely with the management teams to resolve identified issues in a timely manner and properly communicate/set expectations with customers.

  • Walk customers through our mobile ordering platform to ensure confidence in the process. 

  • Assist in creating training courses and educational materials for other members of the department.

  • Oversee & manage private event inquiries.

bartender

The Bartender's key objective is to provide libations and offer customized recommendations authentic to each individual customer, offering top-tier hospitality.

The ideal candidate is a relationship builder with a true desire to satisfy the needs of others in a fast paced environment. The candidate should exhibit refined verbal communication skills, be familiar with the latest in mixology, bar equipment, and sanitation standards, with the physical stamina to lift moderate amounts of weight.

In this role you can expect to

  • Greet & engage with customers in a professional & enthusiastic manner.

  • Execute craft cocktail builds meeting Graze standards.

  • Perform general cleaning tasks to adhere to health and safety standards; keeping your work area clean and organized with a focus on maintaining an attractive bar.

  • Adhere to state, federal and company liquor regulations pertaining to serving alcoholic beverages.

  • Walk customers through our mobile ordering platform to ensure confidence in the process.


busser

Busser responsibilities include clearing, sanitizing and resetting tables, maintaining water stations, taking out trash in bussing stations, and reorganizing misplaced/moved tables/patio furniture. For this role, you should be able to lift up to 50 lbs, can work in a fast paced environment where your attention may be pulled in multiple directions, and can prioritize tasks by level of urgency. You’ll need to be knowledgeable about restaurant layout, sanitation best practices, and how to prioritize. Ultimately, you’ll ensure we provide excellent customer service and help upkeep the cleanliness of the dining and bar areas.

dishwasher

Dishwasher responsibilities include clearing, sanitizing and organizing all dishes, keeping the dish area clear of debris and trash, taking out trash in the dish area when full, and keeping the dish area organized in addition to light janitorial work (checking bathrooms, sweeping and moping back area, ect.). For this role, you should be able to lift up to 50 lbs, can work in a fast paced environment where your attention may be pulled in multiple directions, and can prioritize tasks by level of urgency. You’ll need to be knowledgeable about the dish washing machine operations and standard maintenance, sanitation best practices, and how to prioritize. Ultimately, you’ll ensure we provide all vendors and guests with ample clean dishes for the entire establishment.

host/hostess

Host/hostess responsibilities include greeting guests, checking them in, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure. You’ll need to be knowledgeable about each vendor’s offerings and what the bar offers as well. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests as you are the first point of contact and you set the tone!

barback

Barback responsibilities include refilling/restocking the bar with essentials for service, anticipating bartender's needs before they arise, and changing the beer kegs. For this role, you should be able to lift up to 50 lbs, can work in a fast paced environment where your attention may be pulled in multiple directions, and can prioritize tasks by level of urgency. You’ll need to be knowledgeable about bar layout in relation to liquor location, how to batch all of our pre batched drinks, how to change over a keg and clear the beer line, basic bar knowledge of drink accessories and necessary items. Ultimately, you’ll ensure we provide support to the bartenders in order to keep the level of service high.

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